Shipping policy

🚚 Shipping & Return Policy

At FurBuddies™, we’re committed to delivering not just knee relief, but also peace of mind — in both our products and your entire shopping experience.

📦 Shipping Information

We offer fast and reliable shipping to ensure your FurBuddies™ arrives safely and on time.

  • Processing time: Orders are prepared and shipped within 2–3 business days after purchase.

  • Delivery estimates:
    • U.S. Domestic: 7–15 business days
    • International: 10–20 business days

  • You'll receive a tracking number via email as soon as your order ships.

💸 Returns & 30-Day Guarantee

We proudly stand behind every FurBuddies™ product. If you're not completely satisfied, we offer a 30-day money-back guarantee — no questions asked.

To be eligible for a return:

  • The item must be unused and in its original packaging

  • Contact our support team and we’ll guide you through a quick, hassle-free return process